Creating & Using Online Surveys through CTN

Surveys will work for you if:

  • Recipients taking the survey have web access.

  • A survey can be sent via email to parents providing you have accurate email addresses. Another option is to have your Tech staff post a survey link on the school’s website.

  • You have a week to create a survey. Please allow 5-8 days for the survey process – depending on the amount of editing required and the number of surveys requested.

Survey Limitations

  • Once the survey is launched, it is “live” and cannot be altered. It is your responsibility to e-mail the survey to participants or place it on your website. CTN cannot make any custom reports. Please make sure you have viewed the Sample Result Report.
  • We cannot add a comment section to a single or multiple choice question.
  • Surveys can't contain graphics.

  • Survey Results cannot be customized; however they can be downloaded in Excel and edited by you.

  • The software we use is not a sophisticated statistical package.
Survey Templates Available from CTN

Take a look at the sample surveys on CTN’s website. Choose a survey that best suits your needs. We can edit surveys or create a new one.

See Sample Surveys Getting Started

Step 1: Print and review the sample survey(s) you've chosen. When working with a committee, be sure to review surveys with committee members before sending the survey changes.

Step 2: Review major modifications especially rating scales, if participant names will be tracked, etc before emailing changes to CTN.

Step 3: Make edits, additions, or deletions to the questions in an unformatted (no italics, bold, bullets etc.) Word document. Please DO NOT use Excel or any other software.

Step 4: Edit the introductory letter that is automatically included with each survey, Please indicate who the survey is from. i.e. The Principal or Committee Name as well as how you want your school’s name referenced (eg. Saint Mary or St. Mary) throughout the survey. Please include the exact title for each survey.

Step 5: Email the changes or new survey as an attached Word document to laurel@ctnba.org. Changes or modifications should be clear, specific and easy to understand.

Step 6: A draft version will be e-mailed to you with the changes. Review the draft and submit any additional changes via email – not by hand writing on the original and faxing it.

Step 7: Upon approval of the final survey draft, a link will be sent to you via e-mail. This link can then be emailed to the survey participants or placed on your website by your school staff. The surveys are not housed on CTN’s server – they are web-based.

In addition, a separate URL will be emailed for each survey that allows you to see the survey results 7/24. The result link is web based and not created by CTN. Result links are confidential and are not posted on the web or emailed to others; just to the person requesting the survey.


If you have any questions regarding the survey process, call Laurel at 650-326-7850, ext. 14, or email laurel@ctnba.org.